FAQs – Urgent Care Omaha

All FAQs

How do we schedule on-site services for our company?

Reach out to our team to discuss your workforce size, needed services, and preferred dates. We will help design a plan that fits your schedule.

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What kinds of vaccines and tests can be provided for employees?

Common services include flu shots, TB testing, blood pressure checks, and other occupational health screenings, depending on your workplace requirements.

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Can you come to our workplace to provide vaccines or testing?

In many cases, we can partner with employers to provide services on-site. Contact us to discuss your needs and available options.

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Will my employer receive a copy of my physical exam results?

With your consent and appropriate release, we can send required information or forms to your employer after the exam.

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Can you test for job-specific requirements during the physical?

If your exam requires additional testing, such as vision, hearing, or certain labs, we can often complete those during the same visit.

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What types of employee physicals do you offer?

We provide many types of work-related physicals, including pre-employment and periodic exams. If you have specific requirements, bring any forms or guidelines with you.

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How are drug screen results reported to employers?

Results are sent through established reporting channels to the employer or designated contact, following agreed-upon procedures.

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Do you offer random or post-accident testing?

Yes. We work with employers to perform random, post-accident, and reasonable-suspicion testing based on your company’s policies.

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Can you handle large groups for pre-employment screening?

We can accommodate multiple employees for screening, though larger groups may benefit from coordinating timing with our staff ahead of time.

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Will my visit be billed through workers’ compensation?

If your injury is covered by workers’ compensation and proper information is provided, we will bill the appropriate workers’ compensation payer.

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Do you communicate with my employer about work restrictions?

We can provide documentation outlining your diagnosis, recommended work restrictions, and follow-up plans so your employer understands what you can safely do.

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Can my employer send me directly to your clinic after an injury?

Yes. Many employers direct injured workers to our clinics for initial evaluation and treatment. Bring any paperwork or instructions provided by your employer.

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When should my child go to the ER instead of urgent care?

Severe breathing problems, major injuries, seizures, or symptoms such as extreme lethargy or unresponsiveness should be evaluated in an emergency room rather than urgent care.

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Can you treat both illness and injury in the same visit for my child?

Yes. If your child has more than one concern, such as a fever and a minor injury, we can generally address both during the same visit.

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What ages do you see for children’s urgent care?

We see most children for common illnesses and minor injuries. If you are unsure whether urgent care is appropriate, you can call ahead and our staff can help guide you.

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Do you track my blood pressure over multiple visits?

We document your readings in your medical record, which helps us see trends over time and provide better recommendations if you return.

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What if my blood pressure is high during the visit?

If your reading is elevated, our provider will discuss possible causes, whether immediate treatment is needed, and any recommendations for follow-up care.

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Can I stop in just to have my blood pressure checked?

Yes. You can visit for a blood pressure check without being sick, especially if you are monitoring hypertension or have concerns about your readings.

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Can I use your TB test for employment or school clearance?

Yes. We can provide documentation of your TB test result for employers, schools, and other organizations that require proof of screening.

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How soon do I need to return after a TB skin test?

If you receive a TB skin test, you will need to return to the clinic within the recommended time window so we can read and document the result.

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What type of TB test do you offer?

We provide TB screening that meets common school, work, and program requirements. Our staff will help choose the appropriate test based on your needs.

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How often should I get a tetanus shot?

Tetanus shots are generally recommended every 10 years, or sooner if you experience a wound that could lead to infection. Our providers can guide you based on your history.

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Can I get a flu shot if I am feeling mildly sick?

It depends. Mild symptoms may not prevent vaccination, but our providers will review your condition and let you know whether it is the right time.

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When is the best time to get a flu shot?

Flu shots are typically recommended once a year, ideally before flu season peaks. Getting vaccinated early can help protect you throughout the season.

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Can you treat STDs or STIs if my test is positive?

Yes. If appropriate, we can begin treatment and provide counseling on partner notification, follow-up testing, and ways to reduce future risk.

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Do I need symptoms to be tested for STDs or STIs?

No. You can be tested even if you do not have symptoms, especially after a new partner, unprotected sex, or other potential exposure.

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Is STD or STI testing confidential?

Yes. Your visit and test results are kept confidential in accordance with privacy laws. We discuss results only with you or those you authorize.

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Will I receive my drug screen results directly?

In most employment-related cases, results are sent to the employer or designated testing agency rather than directly to the patient. We will explain how your results will be handled at the time of testing.

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How long does a drug screen appointment take?

Most drug screens are completed relatively quickly, but total time can vary depending on volume and how long it takes to provide a sample.

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Do I need a photo ID for a drug screen?

Yes. A valid photo ID is required for all drug screen collections to verify your identity and ensure accurate documentation.

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Can you complete school or league-specific physical forms?

Yes. Bring the forms provided by your school, sports league, or organization, and we will complete them as part of the exam when medically appropriate.

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How long does a sports physical take?

Typically, a sports physical takes about 30 minutes. However, it may take longer if additional tests are needed.

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What should I bring to my sports physical?

Bring any forms provided by your school or sports organization, a list of medications you are taking, and information about your medical history.

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Do you offer drug screening for employment?

Yes. We provide urine drug screens for pre-employment and other needs, though availability is limited to certain hours. Please call ahead to confirm.

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What do I need to bring for a physical exam?

Bring a photo ID, your insurance card if applicable, and any required school or employer paperwork that needs to be filled out during the exam.

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Do I need an appointment for a sports physical or flu shot?

No. All of our preventive services, including physicals and vaccinations, are available on a walk-in basis. Simply visit during regular business hours.

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Can you provide documentation for work, school, or travel?

Yes. If you need proof of your test result for an employer, school, or other organization, we can provide appropriate documentation during or after your visit.

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How long does it take to get rapid COVID-19 results?

Rapid test results are typically available during your visit. Your provider will review the results with you and discuss next steps.

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Do I need symptoms to get a COVID-19 test?

No. We can test patients who have symptoms or who have had a recent exposure and need testing for work, travel, or peace of mind.

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Can my primary care provider receive my lab results?

Yes. We can send your results to your primary care provider or specialist upon request so they can continue your follow-up care.

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How quickly will I receive my lab results?

Many rapid tests provide results during your visit. If your sample is sent to an external lab, results may take longer, and we will explain how and when you will be notified.

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What kinds of lab tests can be done on-site?

We offer on-site testing for common needs such as rapid strep, flu, COVID-19, urinalysis, pregnancy tests, and certain blood tests. Additional tests may be sent to an outside lab when needed.

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Are my X-rays read by a radiologist?

Yes. All X-rays are overread by a radiologist for confirmation, adding an extra level of review after your visit.

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How long does it take to get X-ray results?

In most cases, the provider reviews your images during your visit and discusses the findings with you before you leave the clinic.

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Do I need a separate appointment for an X-ray?

No. If your provider determines an X-ray is needed during your visit, it can typically be done on-site the same day as part of your urgent care visit.

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When should an illness be treated in the ER instead of urgent care?

Symptoms such as difficulty breathing, chest pain, confusion, uncontrolled vomiting, or signs of stroke should be treated at an emergency room. Urgent care is best for non-life-threatening illnesses.

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When should I come in for an illness?

You should consider coming in if symptoms are persistent, worsening, or interfering with daily activities, or if you are concerned about dehydration, fever, or pain. Early evaluation can help rule out more serious conditions.

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Do you prescribe antibiotics for illnesses?

Antibiotics are prescribed only when medically appropriate. Many illnesses are viral and do not respond to antibiotics. Your provider will determine whether antibiotics or other treatments are recommended based on your evaluation.

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What types of illnesses are treated at urgent care?

Urgent care treats many common illnesses, including colds, flu, sore throats, ear infections, sinus infections, fevers, coughs, nausea, rashes, and mild infections. If symptoms are concerning but not life-threatening, urgent care is often a convenient option.

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Do I need an appointment for an injury?

No. Urgent Care Omaha clinics are walk-in facilities. You can come in during posted hours without an appointment for injury evaluation and treatment.

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When should an injury go to urgent care instead of the ER?

Urgent care is appropriate for injuries that need prompt attention but are not life-threatening, such as minor fractures, sprains, cuts, or burns. Injuries involving heavy bleeding, severe trauma, head injuries with loss of consciousness, or suspected spinal injuries should be treated at an emergency room.

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Can urgent care treat fractures or broken bones?

Urgent care can evaluate many suspected fractures using on-site X-rays. If a fracture is confirmed and can be managed safely without surgery, our providers can begin treatment and provide follow-up guidance. More complex fractures may be referred to an orthopedic specialist or emergency room.

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What types of injuries are considered “minor”?

Minor injuries typically include sprains and strains, minor fractures, cuts and lacerations, burns, insect bites, minor dislocations, and simple sports injuries. If an injury is painful but not life-threatening, urgent care is often the right place to start.

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