About Us
About Urgent Care Omaha
We are an independent, locally-owned group of five urgent care clinics in the Omaha metropolitan area. Our five clinics Bellevue Urgent Care (since 2009), Bennington Urgent Care (Opened in 2024 – newest location), Crossroads Urgent Care (since 2016), Rockbrook Urgent Care (since 2011), and West Omaha Urgent Care (since 2022). Each clinic started out as a separate entity, and then united as a common group known as the “Urgent Care Network of Omaha”. In 2019, we shortened our name to “Urgent Care Omaha.”
The focus of Urgent Care Omaha is to take care of the issues that aren’t extreme, but still do need medical help. We treat urgent minor illnesses like the flu, infections, fevers, nausea, stomach aches, etc. Also, we treat minor injuries such as sprains, possible broken bones, lacerations, sports injuries, etc. We also provide occupational health services like work comp care, pre-employment physicals, drug screens, etc. More details are available on our services page.
We provide medical care that fits your schedule, whether you have a regular doctor or not. We encourage everyone to have a primary care physician for their ongoing medical needs. Sometimes, however, we know that primary care doctors are not available on evenings and weekends, or their schedule is full. That’s when we can provide prompt attention to your acute medical issues. We will forward your medical record from your urgent care visit to your primary doctor, upon your request.
Urgent Care Omaha Locations
Please call us if you have any questions:
Bellevue
Urgent Care
1307 Harlan Drive
Bellevue, NE 68005
- 402-291-8702
Bennington
Urgent Care
8001 N 157th Street #102
Bennington, NE 68007
- 531-999-8754
Crossroads
Urgent Care
325 N 72nd Street #100
Omaha, NE 68114
- 402-763-8816
Rockbrook
Urgent Care
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2717 S 108th Street #200
Omaha, NE 68144
- 402-933-8301
West Omaha
Urgent Care
18210 Wright Street
Omaha, NE 68130
- 531-999-2712
Ten Things to Know About Urgent Care Omaha
1
Urgent Care Omaha is five independent, locally-owned, clinics that provide walk-in medical care for people in the Omaha, Nebraska area. Bellevue Urgent Care (since 2009), Bennington Urgent Care (Opened in 2024 – newest location), Crossroads Urgent Care (since 2016), Rockbrook Urgent Care (since 2011), and West Omaha Urgent Care (since 2022) are the five clinics in our group.
2
Urgent Care Omaha clinics are open every day of the year on a walk-in basis. Monday- Saturday we are open from 8:00AM to 8:00PM, and on Sunday from 8:00AM to 4:00PM, though we normally admit our final patient of the day 15minutes prior to our scheduled closing time. Open hours on holidays may vary.
3
Urgent Care Omaha is NOT an emergency room. Severe or life-threatening conditions such as profuse bleeding, possible heart attack or stroke, poisoning, unconscious patients, etc, need to go to a hospital emergency room. Our mission is to provide prompt, personal, and professional care for issues that aren’t extreme, but still do need medical attention.
4
We can also partner with businesses to provide occupational health services. We offer worker compensation care, work physicals, drug screens, etc, to help keep a healthy workforce.
5
Walk-in Urgent Care Omaha accepts most major insurance, but patients need to have their insurance card and photo ID at time of service. We encourage patients to call the 800- number on their card to ensure we are in-network with your specific plan. Patients are responsible for paying their co-pay (if applicable) when they come in, and any balance will be billed to you after your claim is processed. (Link to blog- “Understanding Urgent Care and Your Medical Insurance)
6
Omaha Urgent Care can treat patients who don’t have insurance. Patients required to pay the office visit charge of $155 before being seen. Any further charges (such as testing, x-rays, or medications) will be charged at the end of the visit.
In some cases, further charges from an outside lab might be necessary These charges would be separate and would come from the lab directly.
7
We have computerized x-ray machines and other equipment at each clinic to help in the diagnosis of broken bones and other internal conditions. All x-rays are overread by a radiologist for confirmation.
8
Our walk-in clinics have on-site labs for processing blood and body fluids testing. For those we can’t process in-house, we use a local laboratory to do the testing.
9
At Urgent Care Omaha, we provide urine drug screen testing for personal and business usage. We use Clear Rapids for our in-house screening and Physicians Lab for verifications. Due to federal regulations, we stop doing drug screens three hours before closing time.
10
We strive to provide prompt, personal, and professional care for all of our patients – adults and kids.
Have Questions?
Urgent Care Omaha clinics (Bellevue Urgent Care, Bennington Urgent Care, Crossroads Urgent Care, Rockbrook Urgent Care, and West Omaha Urgent Care) offer a variety of urgent care medical services to take care of you, your family, your friends, and your business. At our walk-in clinics in Omaha and Bellevue and Bennington, we provide medical care that fits your schedule when you have a non-emergency illness or injury.
No, Urgent Care Omaha clinics are not emergency rooms. We take care of minor injuries or illnesses that need medical attention. If you have a serious, life-threatening condition such as a possible heart attack or stroke, severe bleeding, head trauma, breathing problems, are unresponsive, etc, you need to call 911 or go to a hospital emergency room.
No, Urgent Care Omaha clinics are not emergency rooms. We take care of minor injuries or illnesses that need medical attention. If you have a serious, life-threatening condition such as a possible heart attack or stroke, severe bleeding, head trauma, breathing problems, are unresponsive, etc, you need to call 911 or go to a hospital emergency room.
We are open:
- Monday-Saturday from 8:00am – 8:00pm
- Sunday from 8:00am – 4:00pm
We are open on all holidays, too, but our hours may vary from our regular daily schedule. We check-in our last patient of the day 15 minutes prior to scheduled closing time. Occasionally, when our treatment rooms are full in the last hour, we may stop admitting more patients earlier. This end-of-day policy allows us to give adequate time to treat our patients and also enables our staff to get home at a consistent time.
No. Urgent Care Omaha clinics are open on a walk-in basis, seven days a week, including holidays.
Omaha Urgent Care clinics participate with most insurance plans, but we urge you to call the phone number on the back of your card to verify that we are in-network. Patients need to have their insurance card/ info and valid photo ID in order to file to insurance. You will be responsible for paying your co-pay at the time of service. Any amount remaining after your claim has been processed by your insurance company will be billed to you. We do accept Medicare, and we accept both Nebraska and Iowa Medicaid. We are unable to accept Medicaid for any other states.
What If I Don’t Have Insurance?
For patients without insurance, the cost of the visit of $155 is due when you check in. Should any other testing or procedures be required for your treatment, the cost of those are due at the end of your visit before you leave. The cost of any potential tests or procedures will be discussed with your prior to performing them.
What If I Don’t Have Insurance?
For patients without insurance, the cost of the visit of $155 is due when you check in. Should any other testing or procedures be required for your treatment, the cost of those are due at the end of your visit before you leave. The cost of any potential tests or procedures will be discussed with your prior to performing them.
If you are coming in for a drug screen, regulations require we give a person up to three hours to provide a valid specimen, so we stop collecting drug screens three hours prior to our closing time. No appointment is needed, but you must have a valid photo ID when taking a drug screen.
For very young infants (under six months old) we recommend they be seen in a pediatrician’s office, but otherwise we can treat all ages.
We are a locally-owned group of five urgent care clinics. Bellevue Urgent Care, NE opened in 2009, Bennington Urgent Care opened in 2024, Rockbrook Urgent Care opened in 2011, Crossroads Urgent Care opened in 2016, and West Omaha Urgent Care opened in 2022. Our group is not affiliated with any larger medical corporation or hospital.
What Our Clients Say About Us
I’d like to Thank You Katy Shanahan for saving my life this week.Had it not been for Katy,I would have died from the heart attack I was having.Upon Katy’s advice after a bad EKG,she had me transported to Lake Side Hospital ER.Thank fully they saved me.Again Thanks Katy, I’ll never forget what you did,nor will I forget you.Urgent Care should be very proud of you.I wish all the best in the future…God reserves special place for people of your caliber!…Again my Heartfelt Thank You.
Rex Swanson
When my sister came in with a staph infection, Michelle and Bridget at the front desk were exceptional. They were not only incredibly informative and helpful, but also guided us through our insurance questions. They even recommended a pharmacy that was still open, ensuring we got our antibiotics without having to wait until the next day. Impressive service!
William Gockel-Figge
Was in and out quickly going early. They were transparent about billing practices and guided me to make the best decision without deciding for me.
I have a pretty obvious sinus infection and they were friendly about keeping my costs low while still giving me a prescription and sample for my sinuses. I know they probably can’t always do it but on self pay it was appreciated.
MS
I had such a pleasant experience at Crossroads Urgent Care. That alone made me feel better. It’s nice knowing that someone actually cares about how you feel. Anna and Chris were wonderful and thorough. Natalie was very knowledgeable and helpful. They were all compassionate and stellar. I will definitely recommend you guys to my family and friends. Thank you for the great service!!
Susan Elliott